Giving FAQs

Yes. If you wish to mail your donation, please make your check out to Water For People and send it to our donation processing center: 

Thank you!

Give through our Tribute Gift form, and you can choose an eCard to send by email in honor of or in memory of someone. Options include selecting an image, customizing your message, and scheduling a send time and date. 

If you gave directly to Water For People, please email us and we'll make sure you have the receipts you need. 

If you gave your gift through a third-party platform, like CrowdRise, Facebook, or United Way, you’ll need to contact them for a receipt. 

If you made your gift through your employer’s payroll deduction program, we won't be able to issue you an official receipt. Instead, you will need to receive documentation from your employer to validate your contribution for tax purposes.

Water For People uses a centralized bank, called a "lockbox" to manage the processing of mailed-in check donations. This strategy increases our operating efficiency by allowing us to put more resources into our programs and enabling us to process donations more rapidly than if we handled them at our physical headquarters in Greenwood Village, CO.

Keep your recurring gifts, contact information, and email subscriptions up to date through our Supporter Hub. Securely access your record by providing the email address you used when you donated. Visit our Supporter Hub.

If you donated directly to Water For People from Canada, we can only provide you with an acknowledgement. For future gifts that require a tax credit with your donation, please give through Canada Helps. This supports our partner organization, Water For People Canada. 

If you don’t want or need a tax credit, you are welcome to give directly.

Many companies match donations their employees make to nonprofits! See if your company will match your donation to Water For People.

If you are a federal employee, you can support Water For People through the Combined Federal Campaign. Our CFC number is 10916.

The Ripple Effect is our site where you can create your own fundraising page and encourage family and friends to donate to Water For People in honor of your birthday, wedding, athletic event, an important milestone, or in memory or honor of a loved one.

Ready to start your own Ripple Effect? Create your own fundraising page today!

Please visit our page dedicated to donor advised funds for a step-by-step way to take action and make an impact through your fund. 

Thank you for your interest in becoming a Safe Water Guardian – an individual who has pledged to include Water For People in their will or long-term plans. Visit our Planned Giving site to get started and find the giving option that best suits your goals. 

Donations of $10,000 or more can be designated to a specific Water For People country program, with prior approval from our staff. Please email us at [email protected] to talk with a staff member about which country programs are in need of additional support.

We respect and protect the privacy of our donors. We encourage our donors to read our Privacy Policy to understand how we treat donor information. Please visit our Supporter Hub to update or remove your information.

If you have made an error in making your donation or changed your mind about contributing to Water For People, we will attempt to honor your request for a refund if made within 7 days of the donation date.

To request a refund, please email us at [email protected] or call (720) 488-4590. Refunds will be given at the sole and exclusive discretion of Water For People. Refunds will be processed using the original method of payment. If you made your donation by credit card, your refund will be credited to the same card. Please note that once a donation is refunded, any previously issued receipt for that gift is invalid.

You can view your credit card giving history since 2019 through our Supporter Hub. Securely access your record by providing the email address you used when you donated. Visit our Supporter Hub. For other giving history inquiries, please email us.