Donation FAQs

What is Water For People's EIN and Tax Status?

Water For People is a 501(c)(3) nonprofit organization, ID #84-1166148. Gifts are tax-deductible to the extent allowable by law.

How Do I Change a Recurring Donation?

Do you need to update your credit card, change the amount of your recurring donation, skip a payment, or cancel a recurring gift? Here's how to do it:

  1. Log in here
    • Your user name is your email address
    • If you don’t know your password, just go to the second box “Email me my Password” and put in your email address, and it’ll be emailed to you.
      • In the Service Center, you can update your credit card info.


      If you encounter any problem, or simply prefer to talk with a person, please email admin@water4people.com. We will need you to have your credit card handy if you're just changing details, because we don’t store those for security reasons.

      How Can I See a Record of Past Donations?

      1. Log in here
        • Your user name is your email address
        • If you don’t know your password, just go to the second box “Email me my Password” and put in your email address, and it’ll be emailed to you.
          • In the Service Center, you'll see past donations. Click "View" to see more details within the page.

          I Need a Receipt. Can You Send Me One?

          Absolutely. Please email admin@water4people.com and we'll create one for you right away. (After every online donation, you should receive a receipt via email, but if there's any problem, feel free to email us.)

          How Do I Restrict a Donation to a Country or Region?

          Donations of $5,000 and above can be designated for a specific Water For People country program. In the donation form, please type country designation in the comments field. Contributions of $25,000 and above may be designated for a specific district after consultation with International Programs staff and based on the current list of projects in need of funding. All donations of less than $5,000 will be used where the need is greatest at the time of receipt.

          Email Us

          Have a question not answered above? Let us know at admin@water4people.com and we'll respond as quickly as possible. Thank you!